If you are still within the return window 14 days (30 days if member in Simple&Raw), the jeans are in their original condition with no wear marks and with all labels on you're welcome to return them. All returns are processed within 10 business days from the day it reaches our warehouse in Bangkok. The refund is issued via the payment method you selected when you placed the order. Sealed packages with underwear or socks for which the seal has been broken by you can not be returned.
To return simply follow the instructions on the return form. We submit a pre-printed return label to all our orders. Simply use this in case of a return. When using the pre-printed return label your shipment will be traceable, insured and delivered within a few days. Remember to include the return form in the package. Please note that the customs invoice is to be handed over to the UPS driver or associate when dropping off your package.
We will deduct the return freight from your refund, for your country it's 20 USD.